FAQ's
Please check our frequently asked questions to see if we can help you in anyway.
If your question is not addressed below, please email us at hopitepees@gmail.com.
Service Questions
- • WHERE IS hopitepees LOCATED?
- • WHAT AREAS DOES hopitepees SERVE?
- • WHAT IS THE age range for a party?
- • WHAT IS THE MINIMUM set up?
- • HOW LONG DOES IT TAKE TO SET UP A PARTY?
- • is the customer RESPONSIBLE FOR THE state OF THE EQUIPMENT?
- • How much space is needed for the tents?
- • ARE PETS ALLOWED AT THE PARTY?
- • ARE THE tents/teepees for sale?
Booking Questions
- • HOW can you BOOK A PARTY?
- • HOW LATE CAN you CANCEL A BOOKING?
- • you'VE BOOKED your PARTY! HOW DO you SCHEDULE THE SET-UP?
- • HOW is the process to unassemble the set up?
- • HOW hopitepees CLEANs THE ITEMS BETWEEN PARTIES?
Payment Questions
- • IS THERE A DEPOSIT REQUIRED?
- • HOW DO I PAY THE DEPOSIT?
- • HOW AND WHEN DO I PAY THE FULL BALANCE?
- • What is your cancellation policy?